Refund Policy

At UnifiedCableNet.com, we are committed to providing a seamless experience for our customers. This Refund Policy outlines the conditions under which refunds may be issued for our services. Please read this policy carefully before making a purchase.

UnifiedCableNet.com is owned and operated by Unified Consultant, an authorized JNA dealer with marketing rights and direct sales permission. Since we operate as an authorized dealer and service facilitator, refund policies are subject to both our internal policies and the terms set by partnered service providers.

1. General Refund Policy

Since Unified Cable Net acts as a third-party authorized dealer, we facilitate service activations, account modifications, and billing processes on behalf of leading internet, TV, and bundled service providers. As such, refunds may be limited and subject to the policies of the respective service provider.

We charge separate service execution fees for processing new service requests, plan upgrades, bill payments, cancellations, and other account modifications. These processing fees are non-refundable once a request has been executed.

2. Refund Eligibility

Refunds may be considered under the following conditions:

A. Service Not Activated

If a requested service is not activated due to technical issues, eligibility restrictions, or unavailability from the provider, you may be eligible for a full or partial refund.

Refunds will be issued only if the service provider confirms the failure of activation.

B. Duplicate Payments

If you accidentally make a duplicate payment for the same service request, the excess amount will be refunded after verification.

Refunds for duplicate payments will be processed back to the original payment method within 7-10 business days.

C. Cancellation Before Processing

If a cancellation request is made before the service activation or order processing, a refund may be issued after deducting applicable administrative charges.

D. Incorrect or Unauthorized Charges

If you notice an unauthorized or incorrect charge on your account related to our services, please contact us immediately. After verification, we will initiate a refund if the charge was made in error.

3. Non-Refundable Cases

Refunds will not be provided in the following situations:

Once the service has been successfully activated or executed.

If the service is canceled after activation due to user dissatisfaction (users must follow the service provider’s cancellation policy).

If Unified Cable Net has already processed the service request and paid the provider on your behalf.

For processing fees charged for service execution, which include but are not limited to new connections, plan upgrades, bill payments, and cancellations.

Any refunds for the service provider’s billing must be requested directly from the provider as per their policy.

4. Refund Process

Step 1: Submit a Request

To request a refund, contact our customer support team at [Insert Contact Email] or call [Insert Contact Number]. Provide the following details:

Your full name

Order reference number

Payment details

Reason for the refund request

Step 2: Verification & Processing

Our team will review the request and verify eligibility.

If approved, the refund will be processed back to the original payment method within 7-10 business days.

If denied, we will provide a clear explanation based on our policy.

Step 3: Confirmation

You will receive an email confirmation once the refund is successfully processed.

5. Changes to This Refund Policy

UnifiedCableNet.com reserves the right to modify or update this Refund Policy at any time without prior notice. Any changes will be reflected on this page, and continued use of our services implies acceptance of the revised policy.

6. Contact Us

For refund-related inquiries, you can reach us at:

📧 Email: support@unifiedcablenet.com

📞 Phone: (888) 479-5666